Supported independent living (SIL)
Help with daily life in a shared home, with support workers rostered around the people who live there.
NDIS Provider in Williams Landing, Made for You
Built around your choices, your goals and the life you want to live. Everyday support across Melbourne’s west, from a registered NDIS provider.
Support at home, Made for You
Dilla Support Services is a registered NDIS provider based in Williams Landing, serving participants across Wyndham, Melton, Brimbank and the surrounding western suburbs. We provide hands-on, everyday support: help with personal care and household tasks, supported independent living and accommodation, building life skills, getting to appointments and activities, and taking part in the community. Our team works alongside participants, families and support coordinators to deliver supports the way each person wants them delivered.
Our NDIS supports, built around you
Hands-on, everyday support at home and in the community, from people who know Melbourne’s west.
Personal care and daily living support
Help with showering, dressing, grooming, medication prompts and mealtimes, at times that suit you.
Household tasks and domestic assistance
Cleaning, laundry, meal preparation and shopping, so your home runs the way you want it to.
Community participation
A worker alongside you to get out, join in and build confidence in the community.
Transport and travel assistance
Getting to appointments, work and activities, and learning to travel on your own.
Life skills development
Learning to cook, budget, get around and manage routines, at your own pace.
Accommodation and tenancy assistance
Help finding a suitable home and keeping your tenancy going once you have moved in.
Group and centre-based activities
Social, creative and skill-building activities in small groups, plus innovative community projects.
Can’t find the support you need? Talk to us.
See all eleven supports
Why choose Dilla Support Services
- Registered NDIS provider
- Local team in Melbourne’s west
- Supports in 10 languages
- Supported independent living and accommodation
- Plan-managed, self-managed and NDIA-managed participants
- Straight answers about capacity
Funding your supports
Using your NDIS plan
May be funded under your NDIS plan, depending on your goals and funding. Talk to us about whether this fits your plan.
We work with
- Plan-managed participants
- Self-managed participants
- NDIA-managed participants
Where we work
Our office is in Williams Landing. We support people in these suburbs and the areas around them.
Not on the list? Ask us; we may still be able to help.
Support works better when you can talk easily with the person helping you.
Our Team Members Speak 10 Languages Ask for a worker who speaks yours
English, Tigrigna, Amharic, Arabic, Afaan Oromo, Russian, Italian, Hindi, Gujarati, Spanish.
Ask us to call you
Tell us a little about the support you are looking for and we will call you back. Prefer to talk now? Call (03) 9967 9524.
Support coordinators: use our referral form instead.
Common questions
Are you a registered NDIS provider?
Yes. Dilla Support Services Pty Ltd is a registered NDIS provider, registered with the NDIS Quality and Safeguards Commission. Our ABN is 12 661 477 069.
Can my NDIS plan pay for your supports?
It depends on your plan. Supports may be funded under your NDIS plan, depending on your goals and funding. Talk to us about whether a support fits your plan, and we can also talk it through with your plan manager or support coordinator.
Do you work with self-managed and plan-managed participants?
Yes. We work with plan-managed, self-managed and NDIA-managed participants.
Which suburbs do you cover?
Our office is in Williams Landing and we work across Melbourne's west, including Fraser Rise, Caroline Springs, Melton, Taylors Hill, Burnside, Sydenham and surrounding suburbs. See our service areas.
How quickly can support start?
It depends on the support and the days you need. Call us on (03) 9967 9524 and we can usually give you a straight answer about availability the same day.
Can I choose my support worker?
You can tell us what matters to you in a worker, such as language, culture, gender or interests, and we match on fit. If a worker is not right for you, tell us and we will change it.
What if I am not happy with my support?
Tell us. You can speak to your worker, call us, or follow our feedback and complaints process. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544.